Home › Frequently Asked Questions
Find Best Offers

Spectrum Frequently Asked Questions

What is Spectrum?

Spectrum is an Internet, TV, Mobile, and home phone provider that is available across the United States. Spectrum provides quality, affordable connectivity and entertainment services, including Internet with speeds up to 1 Gbps (and faster in some areas), as well as cable and live streaming TV, mobile and home phone service, and more. To learn if Spectrum is available at your address, call the phone number on this page.

Where is Spectrum available?

Spectrum is currently available in over 40 states, including: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

How fast is Spectrum Internet?

Spectrum Internet is a reliable, high-speed internet service that provides up to 1 Gbps download speeds to most households in its footprint. There are some markets with even faster speed capabilities.

Spectrum's two most popular high-speed Internet plans are currently Spectrum Internet Premier, with top download speeds of 500 Mbps at a starting monthly price of $50, and Internet Gig, with top download speeds of 1 Gbps (1,000 Mbps) at a starting monthly price of $70. These two plans can connect just about any household reliably.

What is Spectrum TV?

Spectrum TV offers many different cable TV and live TV streaming plans to pick from, meaning your household can get exactly what it is seeking in a modern TV package. Spectrum TV offers a few affordable cable TV packages, such as Spectrum TV Select Signature*, TV Select Signature Plus*, and Mi Plan Latino. These plans offer a high channel count and a mix of popular entertainment, news, and lifestyle networks, as well as sports and movies.

Spectrum also offers live TV streaming plans that do not require a contract, but do require you to be a Spectrum Internet customer. These plans currently include Spectrum TV Stream and TV Stream Latino. To learn more about all Spectrum TV plans, visit here.

*Availability varies by location.

Does Spectrum TV have streaming?

Spectrum TV has many plans currently available to choose from, each of which provides the ability to stream live content via the Spectrum TV App. Spectrum offers cable TV plans and live TV streaming only plans.

For Spectrum TV live streaming only plans, all content is able to be streamed with the Spectrum TV App on a compatible device.

What is Spectrum Mobile?

Spectrum Mobile is a mobile phone service that is available exclusively to Spectrum Internet customers. Spectrum Mobile has a few different plans available — including By the Gig, Unlimited, and Unlimited Plus — all of which offer unlimited talk and text, as well as 5G coverage. To learn more about Spectrum Mobile, visit here.

How much does Spectrum cost?

Spectrum provides affordable, reliable services for Internet, TV, mobile phone, and home phone.

Spectrum Internet is available starting at $50 per month standalone, but bundling Internet with other services (like TV or Mobile) can drop this price even lower.

Spectrum TV is also very affordable with streaming-only plans starting at just $40 per month (for non-Spanish packages.)

For Spectrum Mobile, there are numerous promotions usually available, including Unlimited lines that are included in the cost of your Spectrum Internet plan. To learn more about Spectrum pricing at your address, call the phone number at the top of this page.

Does Spectrum have any promotions available?

Spectrum usually offers a few different promotions at any given time, depending on which Spectrum services you are looking to sign up for. With Spectrum, just by bundling Internet with other services like TV or Mobile, you can get a two- or three-year price guarantee as well as monthly Internet savings.

It is also possible to receive a Spectrum Mobile Unlimited line included with your Spectrum Internet plan.

To learn more about the specific promotions available at your address, call the phone number at the top of this page.

What is included with Spectrum Internet?

Spectrum Internet includes many features and benefits your household is sure to find useful. To start, Spectrum Internet provides fast, reliable speeds up to 1 Gbps to most households within the footprint, with some households able to receive even faster speeds (call for details.)

Another perk of Spectrum Internet is that every plan comes with no annual contract, meaning you can cancel at anytime if you are unsatisfied with the service for any reason. There are also no early termination fees to worry about.

Another one of Spectrum Internet's most popular features is that every plan has no data caps, meaning you can be as online as you want without worrying about data overages or speed throttling.

One more inclusion worth mentioning is that Spectrum Internet comes included with security features that help keep your connection and devices safe.

Also, Spectrum Advanced WiFi comes included with Spectrum Internet Gig, but it is available to add to Internet Premier for $10/mo. This cost can be waived by bundling Internet Premier with either Spectrum Mobile, or any TV plan.

What is included with Spectrum TV?

Spectrum TV has many included features to be excited about.

To start, Spectrum offers either cable TV or live TV streaming plans. The difference is that the cable TV offerings have a higher channel count and are more of a typical cable TV product, with entertainment, news, lifestyle networks, sports, and more. On the other hand, the live TV streaming plans require Spectrum Internet and offer a mix of entertainment and lifestyle channels.

Every Spectrum TV plan includes access to Spectrum On Demand and the Spectrum TV App, allowing you to stream live on any of your compatible devices.

What is included with Spectrum Mobile?

Spectrum Mobile, a mobile phone service available exclusively for Spectrum Internet customers, has a few different plans to choose from, each offering slightly different features.

Every Spectrum Mobile plan includes unlimited talk and text. With the By the Gig plan, you pay per GB of data that you use, which makes it an ideal plan for households that don't need a lot of data.

The Spectrum Mobile Unlimited and Unlimited Plus plans both offer unlimited talk, text, and data, as well as nationwide access to hotspots and other features. Learn more about Spectrum Mobile plans here.

Can I self-install Spectrum Internet?

Yes, the Spectrum Internet self-installation kit is $30. It is relatively easy to install Spectrum Internet, and the kit comes with instructions. Professional installation with a technician costs $65.